Policies

Terms of Use Policy

Terms of Use

Last updated: 22.11.2025

Welcome to Willowmead Consultancy. These Terms of Use (“Terms”) govern your use of our website and services. By accessing or using our website or services, you agree to these Terms.

1. Definitions

We / Us / Our: Willowmead Consultancy.

You / Client / User: Anyone using or accessing our website or services.

Services: Coaching, consultancy, online programmes, content, and other services we provide.

2. Use of the Website

You agree to use our website and services only for lawful purposes.

You must not misuse our site by knowingly introducing viruses, trojans, or other harmful code.

We may temporarily suspend or restrict access to our site for maintenance or other reasons.

3. Intellectual Property

All content on this website (text, images, logos, videos, etc.) is owned by or licensed to Willowmead Consultancy.

You may not reproduce, distribute, modify, or create derivative works without our express permission.

4. Coaching / Service Terms

If you sign up for coaching or paid services, there will be separate terms (e.g. a coaching agreement) that outline more details (e.g. payment, cancellation, confidentiality).

You understand that coaching is not therapy. Coaching is a professional partnership, not a substitute for mental health treatment.

We do not guarantee specific outcomes; results depend on your own efforts and circumstances.

5. Limitation of Liability

To the fullest extent permitted by law, Willowmead Consultancy is not liable for any indirect, incidental, or consequential loss arising from your use of our services.

Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid us (if any) in the last 12 months.

6. Links to Other Sites

Our website may contain links to third-party websites. We are not responsible for their content or practices.

When you click on external links, you leave our website — we encourage you to read the terms and privacy policies of those sites.

7. Privacy & Data Protection

Our Privacy Policy explains how we collect, use, store, and protect your personal data.

By using the site, you consent to our data practices as described in the Privacy Policy.

8. Termination

We may terminate or suspend your access to the website or services at our discretion, without notice, for any violation of these Terms.

You may stop using our site at any time.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time.

When we do, we will revise the “Last updated” date, and may notify you (e.g. via email) of material changes.

10. Governing Law

These Terms are governed by the laws of England and Wales (or substitute your relevant jurisdiction).

Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of

11. Contact

If you have any questions about these Terms, please contact us at:
Willowmead Consultancy
Email: [email protected]
Address: 15, Briwere Road, Torquay, TQ1 4DU

Data Privacy Policy

Privacy Policy

Who we are

Our website address is: https://annikahazelpalmer.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

If you opt in to a downloadble resource, we may add your name and email to our email marketing software.
You can opt out at any time.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.